Here are the estimated delivery times for all shipments:

• Order cutoff time: 17:00 (GMT). Orders placed after this time are processed on the next business day, which may extend delivery by one day.
• Processing time: 1 to 3 business days (Monday to Friday). Once processed, your order will be handed over to one of our delivery partners.
• Transit time: 4 to 9 business days (Monday to Friday).
• Total estimated delivery time: between 5 and 12 business days.

For more details, please see our Shipping Policy

Once your order has shipped, you will receive an email with your tracking number. You can use it to follow your package via our Track Your Order page.

We offer a range of secure, widely used payment options to make checkout simple and reliable. Customers in Italy and Canada can pay with:

• Credit and debit cards: Visa, MasterCard, Maestro, American Express, UnionPay, Discover, Diners Club
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All payments are processed securely through Shopify Payments or PayPal.

Please note:
All prices are displayed and charged in Euro (EUR) and include VAT where applicable.

For more information, please see our Billing Terms and Conditions.

1. Contact us: Email us at info@sawmaa.com with your order number and a brief description of the reason for your return.

2. Repack the item: Use the original packaging and include all tags, accessories and paperwork.

3. Send it back: Once your return is approved, you will receive full instructions by email. Please use the shipping method specified in that message.

For more details, please see our Return and Refund Policy.

You can easily reach us via:

• Email: info@sawmaa.com
• Contact form: Write to us here
• Phone: